Dianne Hayman MSW RSW Individual & Couple Counselling Email Dianne Call 519-601-4034


Many people have found themselves in the exact place you now  find yourself--wondering if they should seek the help of a professional counsellor for personal, marital or family problems. Here are some of their uncomfortable self-reflections:
  • "Tensions always hover over my relationship with my partner."
  • "I want to be a better parent." 
  • "I do not look forward to going to work anymore."
  • "My partner and I keep getting stuck when we try to talk about our problems."
  • I want to enjoy being a parent but often do not."
  • "I want to feel happiness and gratitude for my life and the people in it, but I cannot get there." 
Since 2004, I have provided counselling to individuals and couples in and around London. My approach is collaborative, insight-oriented, and goal focused. I provide a safe space in which you will be able to talk freely and work through your problems with a professional trained to listen, ask the right questions, and find solutions that work for you.
Given the Covid-19 restrictions, I am currently offering both phone appointments and secure, web-based sessions through NousTalk. Please take fifteen minutes today to contact me by phone at
519-601-4034 or by Email to discuss without charge your counselling needs and explore the possibility of working together. I look forward to hearing from you, Dianne
  • Individual Counselling 

    Through a safe and supportive discussion of your presenting problems we will find practical  solutions that will work for you. If you are experiencing any of the following feelings and challenges, please contact me.

    "I feel anxious or sad."
    "Relationship difficulties leave me feeling upset and doubting myself. "
    "I feel overwhelmed." 
    "I am constantly stressed."
    "I am experiencing the heartache of loss."
    "I put the needs of others ahead of my own." 
    "I am going through a major transition and feel lost."
    "I am troubled by childhood memories." 
    "I need to feel better about myself."
    "School has proven to be very stressful." 

Couple Counselling

When a couple is struggling they often find it impossible to understand each other's point of view. Arguments are frequent and unproductive or a cold distance defines the relationship. What was once a source of joy and comfort now feels painful, distressing and at times even hopeless. Counselling helps by creating a framework for communication and understanding. While each couple's challenges are unique, it is often the case that they need to learn to genuinely listen to each other's thoughts and feelings. They may need help in learning how to talk to each other in clear, straightforward, and constructive ways so that discussions stay productive and on track. As each couple's framework of understanding is strengthened, and more effective communication put in place, problems can be properly understood and addressed. 

Challenges that have led couples to seek professional help:  

"We don't communicate."
"Trust has been broken."
"We need to rekindle our friendship."
"Outside stressors have damaged our relationship." 
"We love being parents, but we have lost touch with each other." 
"We love each other, but we are now doubting if our love will prevail  against our blended family challenges."
"We are under too much pressure from extended family members." 

I have over 15 years of clinical experience working with couples. I continue to extend my knowledge and clinical capabilities through ongoing professional training, including the completion of Level II training in the Gottman Method Couples Therapy. 

Phone and Online Sessions

Although I have been delivering online and phone counselling for several years now, Covid-19 has forced broad adaptation to online and phone counselling models. 

    The platform I utilize for online/virtual counselling is called NousTalk.
    This platform does not require you to download any programs or apps.  

    NousTalk offers a secure end-to-end encrypted transmission that is PHIPA and PIPEDA compliant, meaning compliant with the privacy laws governing the protection of Health Information in Ontario and Canada. 

    If it is your preference to speak by phone, or if you live in an area with slower internet service, conducting counselling sessions by phone is another viable and proven option. 


    My professional fee is $100 per hour. Individual sessions are typically for 1 hour. Couple sessions are typically for an hour and a half.

    Extended Health Benefits may cover all or part of my counselling services. Please check with your place of employment and insurance provider to see if you have coverage for the specific counselling services provided (in person, by phone or online) by a Masters Level Registered Social Worker (MSW RSW). 

    Western University students receive, through their student health coverage programme, up to $750 for counselling services provided by a  Registered Social Worker. 


    Office Location

    My office is located in north west London Ontario near the corner of Oxford and Commissioners.

    Office Hours

    Monday to Friday:         9 am - 9 pm
    Saturday:                        9 am - 9 pm

    Professional Credentials

    Registered Member, Ontario College of Social Workers and Social Service Workers
    Master of Social Work, Wilfrid Laurier University 
    Ontario Association of Social Work
    Canadian Association of Social Work

    Take 15 minutes today to call or email me to discuss without charge your counselling needs and to explore the possibility of working together. I look forward to hearing from you.